Customs Clearance & Complete Logistics Solutions in Australia

We offer full sea freight services including FCL, LCL, Break Bulk, and RORO shipping. Our services include customs clearance, container packing and unpacking, transport to/from ports, and marine insurance coverage. We handle all documentation and ensure timely deliveries.

Our VIP Concierge is a personal delivery service where we bring anything to you anywhere, anytime and on time - guaranteed! This includes mission-critical solutions, high-value items, confidential documents, and time-sensitive shipments by road, air, or hand-carried delivery.

Yes, we service all aspects of the oil, gas & mining sectors. No matter how big or small, import, export or interstate, we handle everything including camp equipment, machinery, hazardous materials, and oversized loads in remote locations.

We excel in swift and efficient air freight services with a global network and partnerships with leading airlines. Services include customs clearance, transport to/from airports, and freight insurance. We handle everything from express delivery to charter flights.

Our warehousing services include storage, distribution, e-commerce fulfillment, pack and unpack services, container unpacking & palletisation, quarantine & biosecurity handling, and returns management. We provide secure, scalable solutions tailored to your needs.

Yes, we arrange customised charter solutions by air, sea, or land. Whether it's a last-minute air charter, specialised vessel for oversized sea freight, or dedicated ground transport to remote locations, we provide complete flexibility, convenience, and efficiency.

Yes, we handle personal effects shipping including home contents and vehicles. We take the stress away from moving your personal items with container packing/unpacking services, customs clearance, transport, and freight insurance from start to finish.

We provide local, national, and international courier services. Send anything anywhere - from documents to pallets. Our courier solutions are economical, fast, and efficient covering all transport modes.

Yes, our dedicated consultants help, advise, guide, and manage all of your logistics strategies. We offer carbon footprint assessment, tender management & RFP support, and freight claims & dispute resolution services.

Our carefully handpicked, vetted experts handle mining, marine, and events logistics. We provide end-to-end logistics support for large-scale projects and events, ensuring everything arrives on time with precision timing and execution.

Yes, we work with licensed customs brokers to help manage all of your clearances. We coordinate documentation, duties, and compliance requirements for efficient customs processing through our trusted partner network.

Yes, our rail freight experts help, advise, coordinate, and manage all of your rail shipments. We provide rail freight scheduling & capacity planning, rail yard handling & last-mile coordination, and custom rail solutions for different industry sectors.

We're located at Level 1, Suite 8, 21 Crombie Avenue, Bundall, QLD, 4217 (PO Box 696 Oxenford, 4210 for mail). Contact us at +61 (0) 7 5654 5571 or theteam@puzzlelogistics.com.au for a no obligation quote or general questions.

We're a 2nd generation, family-owned and operated freight forwarder based on the Gold Coast. We specialize in taking the stress out of freight, educating customers on efficient solutions, and providing tailored services from start to finish. We're passionate about untangling the confusing web of logistics.